Using a database for storage, a ColdFusion application will allow content to be updated with unlimited frequency. The data will instantly and seamlessly incorporate into the website.
Bridgeleaf provides administrative interfaces for these applications, allowing a site Administrator to update content, without programming. A series of wizards allows users to customize, add, or remove content.
This type of technology is widely used by businesses that require frequent updates, or dynamic applications, such as e-commerce solutions.
- Custom Web Based CRM Solutions
Bridgedexchange works as a complete solution to lead management using a web based CRM application. This web based CRM tool for small to medium size businesses can be customized to fit the exact needs of the client.
Leads enter the application through forms on multiple websites, imported files, or manual process.
All the data is collected and stored into an enterprise database.
Once the web based form is filled out or some designated action takes place on the site, the information is logged in the database.
This allows the administrator to log into the application and generate reports based on the collected data.
Leads can be categorized into an unlimited amount of categories and subcategories, status levels, and descriptions to help the application users group and organize the leads in the system.
Forms that are on websites are created within the application and then pasted onto the specified HTML document to post the information to the Bridged Exchange database.
Web Stats can also be integrated into the application to give user direct access to site path information about the users that have performed an action on the site.
All the data is collected and stored in an enterprise database.
The leads are categorized based of the assignments and attributes of the leads.
Contacts can be converted to a Client while retaining all the same information associated to the contact.
Manage employees by assigning the leads to the selected employee. Either manual assignments or automatically assign the leads as they come in. Employees also have different levels of access to the application features.
The calendar has three different types of displays. Different colors represent Contacts, Clients, and Events within the system. The calendar is based on a date range form, which allows users to click on a specific day and bring up the associated events, contacts, or clients.
Upload documents, images, and files to help manage the contact history with the sales process. Documents are added to specific folder based on the username and password of the account holder.
Each time an action takes place, a step is taken to respond or to follow up with the contact. This includes setting up events.
Forms are created inside the application.
The HTML form code is generated for users to cut and paste the code on to a web page. The page will collect the data and save it in the database.
Contacts build a customer history based on the sales process. Each action that takes place either on the front -end of the shopping cart or through the call center, each order or form is collected and saved for reporting purposes.
Each employee that is created for each group account will have a specific type of access to use while inside the application. The following access is available to use: Admin. Support, Sales, and Demo.
Custom integration of third party programs is available at a flat rate quote based on hourly rates and estimated time of development required. Some custom integration is quite simple, while others can take considerable amount of time to create an efficient solution.
Each user that fills out a customer contact form will have the contact information saved in the database. Additional services are available to track a site path of a user as that person browses the site and then fills out a contact us form. Showing the site path is a valuable resource when attempting to determine keywords used, search engine used, and page views.
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- Web Based Hosted Commerce Solutions
By combining product management, inventory management, and call center capabilities, Bridgeleaf Studios has been able to manage products much more effectively through software tools such as Bridged Commerce.
This web based call center application allows companies to manage orders, credit accounts, control inventory levels, export and import customers, and even create credit orders to help with return items.
Many companies that sell services can now utilize this product to take orders using credit cards or checks numbers.Custom versions of the shopping cart can be integrated into a website using ColdFusion technologies.
Third party integration is available depending on the setup and environment.Depending on the setup, multiple shopping cart vendors can be used to sell products. Different vendors means different shipping and handling costs and different tax costs.
Users have the ability to search for products on the front end of the website. Searches can be performed using categories, subcategories, prices, and keyword text searches to find the products of interest.
Product detail pages supply the attributes of the product to allow users to select from the drop down menus to add the product to the cart. These detail pages also show the current inventory levels in the database.
The inventory levels of the products can be controlled on the front end of the site by setting specific thresholds that notify the administrator of the current level in stock.
Related products are used on the front end to cross sell products.
These products show up on the product detail page.
Products are assigned to rotate throughout the assigned places on the site.
Custom Cart, Checkout, Confirm, and thank you pages.
All orders are emailed to the administrator and the customer.
Orders are then stored in the database where the call center can add or remove products from the order and re-credit or bill accordingly.
Place orders using the shopping cart, the same way users on the front-end order products.
Administrators select the product of interest and add it to the cart.
All product prices and shipping costs can then be changed to handle any modification to the order total. The order is then added to the database.
Once orders enter the application, administrators can make changes to the order by adding more products or removing products.
When the dollar value on the order is negative, then the order is credited.
If the order is a positive value, then the order is updated and billed accordingly.
Building an order that is already negative sometimes happens as a credit order if products are returned or traded for another.
Reporting tools are provided to search orders and customers based a number of different attributes.
These reports can be customized to fit the needs of the client.
Depending on the type of integration needed, Bridgeleaf Studios can work together with the client to provide a clean and efficient solution.
All custom development work is quoted out based on the needs and requirements from the client.
We provide hourly rates and estimations on a flat rate quote.
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